Our Charter
We promise to:
- Welcome you into a caring and professional environment;
- Listen with respect and respond to your concerns;
- Clearly state the proposed cost of dental treatment in advance;
- Do our level best to keep to time;
- Perform our very best standard of dental work for you at all times;
- Keep you informed of the latest techniques and use all the best materials available;
- Guarantee our dental work for a minimum of twelve months.
We appreciate your commitment to:
- Arrive in plenty of time for your appointment;
- Follow our instructions to care for the work we provide;
- Attend review and maintenance appointments as advised;
- Pay for treatments as requested;
- Talk to us. Let us know what you think of what we do, right or wrong;
- Help our practice grow by recommending us to your family, friends and colleagues.
We employ a strict cross-infection control policy which protects both patients and staff. Disposable equipment is used wherever possible, and sterilisation procedures are rigorously adhered to and monitored continuously, making the dental environment truly safe.
